ViiBE Communication
The web technology of video assistance and ticketing system designed for technical support and after-sales services.
ViiBE is the web technology of video-assistance without download.
ViiBE helps industrial technical support services and after-sales services operate the best remote diagnosis, reduce experts' displacements, optimize first contact resolution rates, and improve customer satisfaction through an amazing remote augmented video-assistance experience.
ViiBE is used by industry leaders such as Air France, Total, Bouygues Construction, Bühler SAS, Allianz and many more.
Visual support and ticketing for contact centers | ViiBE
Connect contact centers with customers through visual support. In one click, agents access customers' cameras to diagnose and solve incidents.
Maintenance des grues de chantier par le grutier grâce aux technologies d’une start-up innovante (Bouygues construction + Viibe)